A denied disability claim isn’t the end. It’s the beginning of your comeback.
By Tim Louis
Denied — But Not Defeated.
You did everything right.
You filled out the forms.
You submitted the medical records.
You told the truth.
And still, the letter came: Your long-term disability (LTD) claim has been denied.
That moment can feel like a wave of frustration, confusion, and even fear — especially when you’re already carrying the weight of a serious health condition. It’s not just a financial setback. It’s personal. It feels like no one is listening.
But here’s what we want you to know:
A denial is not the end of your claim.
In fact, many people across British Columbia go on to successfully appeal their LTD denials — and secure the benefits they’ve earned. It just takes the right approach, the right information, and the right support.
Whether your insurance company says your condition isn’t “disabling enough,” or they claim you haven’t provided enough “objective evidence,” we’ve helped people in the exact same situation turn things around.
In this guide, you’ll learn:
If your insurer has said “no,” this is your chance to say: Not yet.
Let’s take the next step together — and give your appeal the best possible chance of success.
If your long-term disability (LTD) claim has been denied, don’t navigate the appeal process alone. Our comprehensive PDF guide explains exactly what steps to take next — and how to protect your rights.
You’re Not Alone — And It’s Not Your Fault.
One of the most frustrating things about a denied LTD claim is how often it happens — even when people genuinely can’t work due to illness or injury.
In fact, studies suggest that as many as 60–70% of long-term disability claims are initially denied by insurers in Canada. That means it’s not just you — this is a widespread issue. And often, it has nothing to do with whether your condition is real.
Insurance companies are in the business of making money — not paying it out. The denial process is often driven by policies designed to reduce costs, even when the facts are on your side.
Here are some of the most common reasons insurers give for denying LTD claims:
At Tim Louis Law, we’ve seen every one of these tactics — and we know how to respond.
The good news is that a denial isn’t final. With the right steps, you may be able to overturn it.
In the next section, we’ll walk you through exactly what to do next — and how to start building an appeal that gives you the best chance of success.
Step by Step — Your Comeback Starts Here.
You’ve received a denial letter — and you’re ready to take action. That’s the first and most important step.
At Tim Louis Law, we want you to know this: you’re not powerless.
There’s a clear, proven process to appealing an LTD denial — and with the right approach, your chances of success go up dramatically.
Here’s how to start building an appeal that truly reflects the reality of your situation:
It might be painful to go through, but this document holds key information about why your claim was denied.
Look for:
We often find that denial letters are vague, confusing, or based on incomplete information. That’s something we know how to challenge.
This is where your appeal starts to take shape. You want to show, as clearly as possible, that your condition prevents you from working.
This might include:
If your illness is invisible — like fibromyalgia, chronic fatigue, or depression — this step is especially important. We’ll help you build the evidence insurers can’t ignore.
In most cases, you have strict timelines to file an appeal. In British Columbia, these may vary depending on your policy, but it’s not uncommon to have as little as 90 days from the denial date.
Don’t wait. The sooner you act, the more options you’ll have.
This step is where many successful appeals begin. When you have an experienced LTD lawyer on your side, everything changes:
And most importantly: you don’t have to carry the weight alone anymore.
When you’re sick, exhausted, and trying to focus on healing, the appeals process can feel like an impossible burden.
But you don’t have to go through it by yourself.
Let us help. Let us fight for you — with compassion, with experience, and with everything we’ve learned from 40+ years of standing up to insurance companies.
Once your appeal is submitted, the process begins — but it doesn’t mean you’re left in the dark. Here’s what typically happens next, and how our team supports you at every stage.
You Don’t Have to Do This Alone — And You Shouldn’t.
We’ve had so many clients come to us after trying to navigate their appeal on their own — overwhelmed by paperwork, confused by insurance jargon, and simply worn down.
And we always tell them the same thing: you’re not expected to be an expert in disability law. That’s our job.
An experienced long-term disability lawyer can change the entire course of your appeal. Here’s how:
✅ 1. We Know How Insurers Think
We’ve seen the patterns.
We’ve read the fine print.
We know the tactics — and we know how to respond.
Whether it’s a vague denial letter or an unfair demand for “objective proof,” we help cut through the fog and keep the focus where it belongs: on your right to fair benefits.
✅ 2. We Handle the Heavy Lifting
From gathering medical records to writing appeal letters to negotiating directly with your insurer — we take care of the details, so you can focus on your health.
No more back-and-forth emails. No more trying to decipher complicated policy language. We handle it.
✅ 3. We Build a Stronger, Clearer Case
Insurance companies respond to precision and persistence. We help:
✅ 4. We Advocate for the Full Benefits You Deserve
Some insurers offer a small settlement to make a case go away.
We look beyond that — aiming to secure all the benefits you’re owed, and the long-term support your condition requires.
We don’t rush.
We don’t back down.
And we don’t stop until we’ve explored every possible path forward.
Having a lawyer on your side isn’t just about the paperwork. It’s about feeling protected. It’s about knowing you’re not alone in this fight.
And for many of our clients, that peace of mind is just as valuable as the benefits we help them win.
Don’t Let These Mistakes Cost You Your Benefits.
When you’re dealing with the stress of a long-term disability and the frustration of a denied claim, it’s easy to feel overwhelmed. Unfortunately, that’s when people often make small mistakes that have big consequences.
We’ve seen these errors — and we want to help you avoid them.
Here are the most common LTD appeal mistakes we see in British Columbia, and how to stay clear of them:
❌ Missing Deadlines
LTD appeal deadlines can be as short as 60–90 days depending on your policy. If you miss that window, you may lose your right to appeal altogether.
What to do:
Act quickly. Contact a lawyer right away — even if you’re unsure you want to move forward. A simple consultation can protect your timeline.
❌ Not Understanding the Reason for Denial
Some people try to argue their case without fully reading the denial letter. But without knowing why you were denied, it’s hard to build an effective response.
What to do:
Read the letter carefully, or let a lawyer walk you through it. Sometimes, it’s not what they say — it’s what they leave out.
❌ Providing Incomplete or Generic Medical Evidence
Your doctor’s note might say you’re “not fit for work” — but that’s not always enough. Insurers want specifics. They may also challenge vague or outdated records.
What to do:
Work with your doctor (or legal team) to provide focused, detailed documentation — especially if your condition is invisible or fluctuating.
❌ Communicating Directly with the Insurance Company Without Legal Support
It’s natural to want to explain yourself. But the truth is, anything you say can be misunderstood — or even used against you later.
What to do:
Once you’re appealing, let a lawyer handle all communication. It’s not just about protecting you — it’s about controlling the narrative and strengthening your case.
❌ Assuming You Can’t Win
This is the most heartbreaking mistake of all: people give up before they’ve even begun. They believe the denial is final, or that no one will believe them.
What to do:
Remember — many people do win their appeals. And you may have a stronger case than you think.
From Denied to Approved — A Client’s Journey Back to Hope
When R.B. reached out to us, they were facing a daunting situation: their long-term disability (LTD) benefits had been terminated by Canada Life on grounds that seemed unclear and unjust. The sudden loss of support left them feeling overwhelmed and uncertain about the future.
At Tim Louis Law, we understand how devastating such denials can be, especially when you’re already coping with health challenges. We assured R.B. that they were not alone and that there were steps we could take together to challenge the decision.
We began by thoroughly reviewing the denial letter and gathering comprehensive medical evidence to support R.B.’s claim. Our team handled all communications with the insurer, ensuring that R.B. could focus on their health and well-being without the added stress of legal complexities.
Through persistent advocacy and a clear presentation of the facts, we were able to demonstrate the legitimacy of R.B.’s claim. The insurer reversed their decision, and R.B.’s benefits were reinstated, providing them with the financial support they needed to focus on recovery.
Reflecting on the experience, R.B. shared:
“Tim is great. I reached out regarding my LTD which was terminated by Canada Life on some pretty weird grounds. He helped me understand the next steps.”
— R.B., Google Review
Disclaimer: This story is based on a real client experience. Individual results may vary depending on the specifics of each case.
Title: “Download Your Free Guide: 7 Steps to Take After Your LTD Claim Is Denied in BC”
If your long-term disability claim has been denied, knowing what to do next can feel overwhelming. That’s why we’ve created a simple, actionable checklist to help you move forward — one clear step at a time.
This free resource is designed for people across British Columbia who are facing an LTD denial and want to give their appeal the strongest possible foundation.
📥 What’s Inside:
✅ How to read and respond to your denial letter
✅ What evidence to gather (and what to avoid)
✅ Deadlines that could make or break your case
✅ Common mistakes that delay or derail appeals
✅ When to speak to a lawyer — and why it helps
Whether you’re appealing on your own or thinking about working with legal support, this checklist can help you get started with confidence.
Download Now — No signup required.
👉 [Download the Checklist PDF]
Bonus Tip:
We recommend sharing this with your doctor or healthcare provider as well — it can help them better understand what’s at stake and how to support your claim
What You Need to Know After an LTD Denial in BC
If your long-term disability claim has been denied, it’s important to know this:
✅ You’re Not Alone — and It’s Not the End
Many LTD claims in British Columbia are denied at first. But with the right steps, they can be successfully appealed.
✅ Understand the Denial Letter
Your appeal starts with knowing why you were denied. The insurer’s reasons shape your next moves.
✅ Strong Medical Evidence Is Key
Vague or missing documentation is a common reason for denial. Detailed, focused reports can make all the difference.
✅ Act Fast — Deadlines Matter
You may have only 60–90 days to appeal. Waiting too long can limit your legal options.
✅ Legal Help Improves Your Chances
An LTD lawyer can handle the paperwork, talk to the insurer on your behalf, and build the strongest possible case.
✅ Avoid Common Mistakes
Don’t miss deadlines, submit incomplete files, or communicate directly with the insurer without guidance.
✅ Support Is Available
You don’t have to go through this alone. We’re here to listen, guide you, and fight for the benefits you deserve.
You Deserve More Than a Denial Letter.
Being denied long-term disability benefits is hard enough. Trying to fight the insurance company on your own? That’s not something you should have to face — especially when you’re already unwell.
At Tim Louis Law, we’ve spent over 40 years helping people just like you turn denials into approvals.
We know how the system works — and we’re here to make sure it works for you, not against you.
📞 Call: 604-732-7678
🕓 Office Hours: Monday to Friday, 9am–4:30pm
Or use our secure contact form here: [Free Consultation]
You’ve been through enough already.
Let’s take this next step together — and fight for the benefits you’ve earned.
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🔁 This page is part of our Living Content System™ and reviewed regularly for accuracy and legal compliance.
🕒 Last reviewed: by Tim Louis, Long Term Disability Lawyer in Vancouver
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ABOUT VANCOUVER, BC BASED LAW FIRM SPECIALIZING IN LONG-TERM DISABILITY, PERSONAL INJURY, EMPLOYMENT LAW AND ESTATE LITIGATION.
At the law firm of Tim Louis and Company, we are committed to helping people through difficult times. Starting with a free consultation, we help people who need it most to get the compensation they deserve. Our practice includes Long-Term Disability, Personal Injury, Employment Law and Estate Litigation. With over four decades of experience, Tim Louis has helped people across British Columbia get legal help when they need it most.
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By Tim Louis